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There's a problem with my order. How can I report this?
There's a problem with my order. How can I report this?
Giuseppe Murgioni avatar
Written by Giuseppe Murgioni
Updated over a week ago

Sometimes, there may be a disagreement between the buyer and seller about an order. If this happens, the buyer should reach out to us at [email protected] and explain the situation.

After that, we'll ask the buyer to try to talk to the seller and work things out together. If they can't come to a solution, we'll step in and investigate further until we find a suitable resolution. Depending on the outcome, we may continue the payment reminders, or we may close the payment request altogether.

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