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Bank account issues

More information about our bank account and possible issues you will encounter

Giuseppe Murgioni avatar
Written by Giuseppe Murgioni
Updated over a week ago

Understanding our bank account numbers

Customers sometimes experience issues verifying our bank account details or receive notifications that the account is incorrect. This is because our accounts are provided by Banking Circle, based in Luxembourg, and Dutch banks might not be able to verify these foreign accounts. All our accounts start with LU.
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Finding our bank account details

You can find our bank account details at the bottom left side of our payment requests. Rest assured, these accounts are valid and secure. For further assistance, please contact our support team.

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